1. Information We Collect

We may collect the following types of personal information:

1.1 Information You Provide Directly

• Full name

• Email address

• Phone number

• Business name

• Website or social links

• Project details, preferences, and inquiries

• Budget estimates and timelines

• Files, screenshots, or documents you provide voluntarily

1.2 Information Collected Automatically

When you visit our website or interact with our ads:

• IP address

• Device information

• Browser type

• Pages viewed

• Cookies and tracking data

1.3 Information From Third Parties

We may receive data from:

• Meta (Facebook/Instagram) Lead Ads

• Google Analytics

• Payment providers

• Advertising partners

2. How We Use Your Information

We use your information to:

✅ Provide and improve our services

• Respond to your inquiries

• Create proposals and offers

• Build websites, apps, and digital solutions

• Personalize communication and support

✅ Marketing and communication

• Send follow-up messages regarding your project

• Provide updates, promotions, and special offers

• Retarget or improve advertising campaigns

✅ Business operations

• Internal reporting and analytics

• Improve customer experience

• Process payments and transactions

We do NOT sell your personal information to any third party.

3. Sharing Your Information

We may share your data with:

• Service providers assisting with hosting, analytics, marketing, or payment processing

• Meta, Google, or other platforms for advertising and reporting

• Contractors working on your project under confidentiality agreements

We do not share or sell your information for unrelated purposes.

4. Data Security

We use industry-standard security measures to protect your information, including:

• Encrypted data transmission

• Secure servers

• Access control measures

• Regular security updates

While we strive to protect your data, no method of electronic storage is 100% secure.

5. Your Rights

Depending on your region, you may have rights to:

• Access the personal information we hold

• Request corrections or updates

• Request deletion of your data

• Opt-out of marketing messages

• Withdraw consent at any time

To exercise these rights, email us at:
📧 info@dezanahub.co.ke

6. Data Retention

We keep your personal information only as long as necessary to:

• Complete your project

• Meet legal obligations

• Resolve disputes

• Improve our services

7. Cookies & Tracking Tools

Our website and ads may use:

• Cookies

• Meta Pixel

• Google Analytics

• Conversion Tracking

These tools help us measure performance and improve user experience.

8. Third-Party Links

Our website or communication may contain links to external websites.
We are not responsible for the privacy policies or practices of third-party sites.

9. Children’s Privacy

Our services are not directed to individuals under 18.
We do not knowingly collect information from minors.

10. Updates to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on our website with the updated date.

11. Contact Us

For questions about this Privacy Policy, contact us at:

📍 Dezana Hub
Rattansi Educational Trust Building, 3rd Floor Room 19
Koinange Street, Nairobi, Kenya

📧 Email: info@dezanahub.co.ke
📞 Phone: +254 752 679 415