Return Policy

  • Upon delivery, if the product delivered is wrong, do not accept before signing off. Hand it over to the delivery person.
  • Incase of damage or wrong product, initiate the follow up by calling us on 0110099601 or email us on info@dezanahub.co.ke.
  • Return or exchange are accepted within 7 days only.
  • Do not tamper with original packing, pack it well and handover to our delivery agent sent to your location
  • We shall check the product and be able to exchange with a better one or if no otherwise we shall refund the money minus the delivery charges within three days of inspecting the case.
  • Incase the product does not have a warranty then 72 hours return policy is applied if the product is faulty. You cannot return if you do not like the product or if you change your mind